Installation Guide
Get Algoboost Meta Pixel tracking up and running in less than 5 minutes
⏱️ Installation Time: 3-5 minutes
No coding required. No theme editing needed. Works with any BigCommerce theme automatically.
Prerequisites
- An active BigCommerce store (any plan)
- Store administrator or owner access
- A Meta Business Manager account
- A Meta Pixel ID (we'll show you how to find this)
- Optional: Meta Conversions API Access Token (for Pro plan)
Step 1: Find Your Meta Pixel ID
🎯 Getting Your Pixel ID from Facebook
- Go to Facebook Events Manager
- Click on your Pixel name in the left sidebar
- Click "Settings" tab
- Your Pixel ID is displayed at the top (15-16 digit number)
- Copy this number - you'll need it in Step 3
⚠️ Don't have a Meta Pixel yet?
Create one first:
- Go to Facebook Events Manager
- Click "Connect Data Sources" → "Web"
- Choose "Meta Pixel" and click "Connect"
- Name your pixel (e.g., "Your Store Name Pixel")
- Enter your website URL and click "Continue"
Step 2: Install Algoboost from BigCommerce App Marketplace
🛍️ Installing from the App Marketplace
- Log in to your BigCommerce store control panel
- Go to Apps → Marketplace
- Search for "Algoboost" or "Meta Pixel"
- Click on the Algoboost app tile
- Click "Install" button
- Review the OAuth permissions requested:
- Products (Read-only): To generate product catalog
- Orders (Read-only): To track purchase events
- Carts (Read-only): To track AddToCart events
- Checkouts (Read-only): To track InitiateCheckout events
- Content (Modify): To install tracking scripts
- Store Info (Read-only): To identify your store
- Click "Confirm" to authorize the app
- You'll be redirected to the Algoboost dashboard
🔒 Security Note: Algoboost uses OAuth 2.0 for secure authentication. We never see your BigCommerce password and can only access the specific permissions listed above.
Step 3: Configure Your Meta Pixel
⚙️ Setting Up Tracking
After installation, you'll see the Algoboost dashboard:
- Enter your Meta Pixel ID (from Step 1) in the "Pixel ID" field
- Click "Save Configuration"
- The pixel will be automatically installed on your storefront
- Tracking starts immediately - no additional steps needed!
Step 4: Choose Your Plan
💰 Select a Subscription Plan
Choose the plan that best fits your needs:
Free Plan ($0/forever):
- ✅ PageView and InitiateCheckout events
- ✅ Product catalog feed
- ❌ ViewContent, AddToCart, Purchase events
Basic Plan ($9.99/month - 7-day trial):
- ✅ All 5 standard events (PageView, ViewContent, AddToCart, InitiateCheckout, Purchase)
- ✅ Product catalog feed
- ✅ Enhanced event matching
Advanced Plan ($19.99/month - 7-day trial):
- ✅ Everything in Basic
- ✅ Custom events (scroll, time, click, page, form)
- ✅ Advanced engagement tracking
Pro Plan ($29.99/month - 7-day trial):
- ✅ Everything in Advanced
- ✅ Server-Side Conversions API (CAPI)
- ✅ iOS 14+ data recovery
- ✅ Event deduplication
🎉 Start with the FREE plan - No credit card required!
You can upgrade anytime from your dashboard. All paid plans include a 7-day free trial.
Step 5: Verify Installation
✅ Testing Your Pixel
Method 1: Using Facebook Pixel Helper (Recommended)
- Install the Facebook Pixel Helper Chrome extension
- Visit your BigCommerce storefront
- Click the Pixel Helper icon in your browser toolbar
- You should see your Pixel ID and a PageView event
Method 2: Using Facebook Events Manager
- Go to Facebook Events Manager
- Select your pixel
- Click "Test Events" in the left sidebar
- Visit your storefront in another tab
- You should see PageView events appear in real-time
Method 3: Using Algoboost Dashboard
- In your Algoboost dashboard, go to "Event History"
- Visit your storefront and take actions (view products, add to cart, etc.)
- Events should appear in the dashboard within seconds
Step 6: Set Up Product Catalog (Optional)
🛍️ Enabling Facebook & Instagram Shopping
Algoboost automatically generates a product catalog feed. To use it:
- In your Algoboost dashboard, copy the Product Catalog URL
- Go to Facebook Commerce Manager
- Click "Catalogs" → "Create Catalog"
- Choose "E-commerce" and click "Next"
- Select "Data Feed" as your catalog type
- Paste your Algoboost catalog URL
- Set update frequency to "Hourly" or "Daily"
- Click "Upload" to complete setup
Step 7: Configure CAPI (Pro Plan Only)
🚀 Setting Up Server-Side Tracking
For Pro plan users to enable Conversions API:
Generate a Conversions API Access Token:
- Go to Facebook Events Manager
- Select your pixel → Settings
- Scroll to "Conversions API" section
- Click "Generate Access Token"
- Copy the token (starts with "EAAA...")
- In Algoboost dashboard, paste the token in "CAPI Access Token" field
- Click "Save Configuration"
CAPI will now send server-side Purchase events automatically when orders are completed!
Troubleshooting
❌ Pixel Not Firing
- Verify your Pixel ID is correct (15-16 digits)
- Check that the app has "Content (Modify)" permission
- Clear your browser cache and test again
- Disable any ad blockers and test again
❌ Events Not Showing in Dashboard
- Events may take 1-2 minutes to appear
- Refresh the dashboard page
- Check that you're on a paid plan for Purchase, AddToCart, ViewContent events
❌ CAPI Not Working
- Verify your Access Token is valid and starts with "EAAA"
- Check that you're on the Pro plan
- Ensure webhooks are enabled in BigCommerce (automatic for most stores)
❌ Product Catalog Feed Issues
- Verify the catalog URL is correct (copy from dashboard)
- Ensure you have at least one published product
- Check product images are accessible (not password-protected)
🆘 Still Having Issues?
Contact support at support@algoboost.io
- Free Plan: 48-hour response
- Basic Plan: 24-hour response
- Advanced & Pro: Priority support (4-hour response)
What's Next?
🎉 Installation Complete!
Your Meta Pixel is now tracking conversions automatically. Here's what to do next:
- 📖 Read the User Guide for advanced features
- 📊 Monitor events in your Algoboost dashboard
- 🎯 Set up Facebook/Instagram ad campaigns
- 📈 Track your ROAS improvements in Meta Ads Manager
- ⚡ Consider upgrading to Pro plan for CAPI and iOS 14+ data recovery