Terms of Service

Last Updated: January 2025

Agreement: By installing and using Algoboost, you agree to be bound by these Terms of Service. Please read them carefully before using the service.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Algoboost Inc. ("Algoboost," "we," "us," or "our") regarding your use of the Algoboost Meta Pixel tracking application for BigCommerce ("Service").

By installing, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Service Description

Algoboost provides Meta Pixel tracking and product catalog functionality for BigCommerce stores, including:

3. Account Registration and Eligibility

3.1 BigCommerce Store Required

You must have an active BigCommerce store to use Algoboost. The Service is installed via the BigCommerce App Marketplace.

3.2 Authorization

You represent and warrant that:

3.3 Age Requirement

You must be at least 18 years old and have the legal capacity to enter into contracts.

4. Subscription Plans and Billing

4.1 Plan Types

4.2 7-Day Free Trial

New paid plan subscriptions include a 7-day free trial. You may cancel anytime during the trial without charge. After the trial, you will be automatically charged at the plan rate unless canceled.

4.3 Billing via Stripe

4.4 Plan Changes

4.5 Price Changes

We reserve the right to change pricing with 30 days' notice. Existing customers will be grandfathered at current rates for 90 days after the change.

5. Cancellation and Refunds

5.1 Cancellation

5.2 Refund Policy

6. Data and Privacy

6.1 Data Access

By using Algoboost, you grant us permission to:

6.2 Data Privacy

We are committed to protecting your data. Please review our Privacy Policy for details on how we collect, use, and protect information.

6.3 Customer Data

You retain all ownership rights to your store data. We do not claim any ownership of customer data transmitted through the Service.

7. Your Responsibilities

7.1 Meta Pixel Compliance

You are responsible for:

7.2 Legal Compliance

7.3 Account Security

8. Prohibited Uses

You agree not to:

9. Service Availability and Support

9.1 Uptime

We strive for 99.9% uptime but do not guarantee uninterrupted service. Planned maintenance will be communicated in advance when possible.

9.2 Support

10. Intellectual Property

10.1 Algoboost Ownership

Algoboost and its licensors own all rights, title, and interest in the Service, including all software, code, designs, and documentation.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes, subject to these Terms.

10.3 Trademarks

Algoboost, the Algoboost logo, and other marks are trademarks of Algoboost Inc. You may not use our trademarks without prior written consent.

11. Warranties and Disclaimers

11.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11.2 No Guarantee of Results

We do not guarantee specific results, conversions, or ROAS improvements. Advertising performance depends on many factors outside our control.

11.3 Third-Party Services

We are not responsible for the availability or performance of third-party services including BigCommerce, Meta, or Stripe.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

13. Indemnification

You agree to indemnify and hold harmless Algoboost, its affiliates, and personnel from any claims, damages, or expenses (including legal fees) arising from:

14. Termination

14.1 Termination by You

You may terminate at any time by canceling your subscription or uninstalling the app.

14.2 Termination by Us

We may suspend or terminate your access if:

14.3 Effect of Termination

15. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via:

Continued use of the Service after changes constitutes acceptance of the new Terms.

16. Governing Law and Disputes

16.1 Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

16.2 Dispute Resolution

Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

16.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

17. Miscellaneous

17.1 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Algoboost.

17.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

17.3 No Waiver

Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms to any affiliate or successor.

18. Contact Information

For questions about these Terms:

Email: support@algoboost.io

Support: support@algoboost.io

Company: Algoboost Inc.

Website: www.algoboost.io

By installing and using Algoboost, you acknowledge that you have read and agree to these Terms of Service.